Did you find it cheaper?
We will match it.
Shop with confidence. If you find the same item for less at another retailer, we will match the price — before or after your purchase.
Why we can make this promise
At PluriBrands, low prices aren't a promotion — it's how we work. The more customers who shop with us, the better we negotiate with our suppliers. And those savings are always passed on to you.
That is why we are confident in saying: if you find the same item for less, we will match it.
Simple, in 3 steps
Find
Found the same item, new and in stock, for less at another retailer that delivers to your country? Save the link and a screenshot.
Show us
Send us the proof via the form, before you buy or up to 14 days after.
Pay less
We validate the request and match the price. If you have already purchased, we will refund the difference using the same payment method.
Two ways to request
We apply it to your order
Request the match and we will apply the lower price directly to your cart, before you pay.
We refund the difference
Already bought it and found it cheaper? We refund the difference using the same payment method you used.
What you need to have on hand
To match a price, we only need two things.
The competitor's link
The product page on the retailer's official website.
A screenshot
With the date visible, showing the lower price.
The price must be active and the item in stock at the time we verify it.
Everything you need to know
What counts as "the same item"?
Tem de ser exatamente o mesmo produto: mesma marca, modelo, referência (EAN), variante (cor, tamanho, quantidade) e estado (novo). E tem de estar em stock no concorrente.
Which retailers do you match prices from?
From retailers that sell directly and deliver in your country. We do not consider marketplaces or third-party sellers (Amazon Marketplace, eBay, Temu, AliExpress, Allegro, Bol…), auctions, resale sites, or price aggregators.
Do you also match shipping costs?
We match the product price, with your country's VAT already included. Shipping costs follow our standard rates and are calculated separately.
What if I have already paid?
No problem. You have up to 14 days after your purchase to request a price match. If valid, we will refund the difference using the same payment method you used.
Are there any promotions that are excluded?
Yes. We do not match prices involving sales, liquidations, outlet items, flash sales, 'buy 2 pay 1' offers, bundles, cashback, or member-exclusive pricing. These are special conditions that cannot be compared fairly.
How long does it take?
We process your request as soon as we receive the proof. We will notify you by email as soon as it is validated.
To ensure a fair match, there are some exceptions: marketplaces and third-party sellers, sales and liquidations, time-limited promotions, offers with gifts or cashback, member pricing, and wholesale prices.
See all terms →